Job Title: Exams Coordinator
Department: Language Center
Reports to: Pedagogical Director
Designation: Non-exempt / Full-Time
Salary: $45-$55K
L’Alliance New York is a multi-disciplinary educational and cultural organization with locations in midtown Manhattan and Montclair, NJ.
As an independent, not-for-profit organization, L’Alliance New York is committed to providing our audience and students with engaging French language classes and audacious multi-disciplinary programming that celebrates the diversity of francophone cultures and creativity around the world.
We are a welcoming and inclusive community for all ages and all backgrounds, where people can meet, learn, and explore the richness of our heritage and share discoveries. We strive to amplify voices and build bridges from the entire francophone world to New York and beyond.
L’Alliance New York has an extensive Language Center offering hundreds of French classes for all ages, a French Library, and year-round cultural programs ranging from cinema and performing arts to visual arts and social event programs.
The L’Alliance New York Language Center is the largest language school dedicated to teaching the French language in the tri-state area, with more than 8,000 registrations annually.
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Position Summary
The Exams Coordinator is responsible for the effective organization and smooth running of all French proficiency exams and university exams offered by L’Alliance New York.
Main Responsibilities
The Exams Coordinator ensures the scheduling of all exams.
The Exams Coordinator is the liaison between exam partners who offer French exams/tests and university exams (e.g.: France Education International, Paris Chamber of Commerce and of Industry etc) and test takers.
The Exams Coordinator is the institutional point person for any questions related to exams.
Responsibilities include (not limited to):
Operations:
• Schedule exam dates throughout the year in accordance with the partners’ calendars
• Organize sessions for group and individual evaluations
• Read and know exam protocols
• Receive and store exams subjects and materials
• Maintain different databases, prices, and calendars of all exams and candidates
• Receive invoices and submit payment requests to accounting
• Invoice partners and clients
Customer Service
• Answer questions, and inform students/candidates by phone and email
• Welcome and inform candidates during exams
• Update exam dates on L’Alliance New York website
Management and development
• Email new session dates and encourage students to register
• Organize training sessions for future examiners/graders
• Prospect potential partners who offer language exams and schools who could be interested in French exams
• Hire and assign proctors, hire examiners/graders
• Keep track of yearly registrations and increase revenues and registrations
Other responsibilities
• Answer course-related questions by phone or email
• Register students by phone, online, and in-person (help at the LC front desk when needed)
• Assess incoming students (placement test) and advise them on level and class options
• Process class transfers, apply refunds and tuition credits
The job description above is not an exhaustive list of duties. The person in this role will be expected to perform different tasks as necessitated by the role and the overall business objectives of L’Alliance New York.
Qualifications/Requirements
• Prior work experience with French proficiency exams and/or knowledge of the Common European Framework of Reference for Languages (CEFR)
• Bachelor’s degree or equivalent work experience
• Native French speaker or equivalent proficiency, ability to communicate clearly in English
• Service-oriented attitude
• Organized, detail-oriented multi-tasker
Generous Benefits
• Generous vacation package
• Health Care, Dental, & Vision Plan
• 403(b) Savings Plan
• L’Alliance New York Membership
TO APPLY:
Please submit a cover letter, resume, and two references to Emelyne Maroufi, People and Culture Business Partner at [email protected].
PLEASE NOTE: Due to the large number of applicants, we receive, we will only be able to contact those that we would like to meet for interviews.
L’Alliance New York is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, marital status, religion, gender, sexual orientation, national origin, disability status, citizenship status protected veteran status, or any other characteristic protected by law.
